Revelstoke residents can expect a letter in the mail about the first step in the city’s upcoming water meter program.
The program was introduced in June 2026 as an initiative intended to allow billing based on water use and help identify and control leaks. The city said the program is supported by a $4.46-million provincial grant.
The city has partnered with Neptune Technology Group Canada to install water meters at residential, commercial and industrial properties connected to the city’s water system.
Officials said installations will be completed in phases, area by area, beginning this summer. Before installation begins, Neptune will contact residents and businesses about scheduling.
The city said a mock billing system will be introduced once meters have been installed and a utility rate study has been completed.
The goal is to provide users with one year of personal water-use data, giving them time to adjust their consumption before volume-based billing is introduced.
“Water meters help reduce both overall water use and peak demand, which is when water use is highest, typically during hot summer days,” the announcement read.
Lower peak demand helps protect the water supply and supports better planning for the future.
Over the next few weeks, information will be mailed to residents and businesses explaining the installation process and what to expect from the water meters
For more information, including a list of FAQs, please visit TalkRevelstoke.ca/watermeter.
